Privacy:
All e-mail address and other personal information submitted to Pioneer Midwest, Inc. are for our use only and will be kept private. Under no circumstances will Pioneer Midwest, Inc. sell, distribute, or otherwise give out e-mail address and other personal information. All on line transactions are encrypted to protect your personal information and credit card numbers.
Pricing:
We attempt to ensure all online pricing is accurate. If an item has been mispriced, you will be notified before your purchase ships. Store sales cannot be transferred online and online sales cannot be used in the store.
Returns/Exchanges:
Returns will be accepted within 14 days of the purchase date. Exchanges will be accepted within 30 days of the purchase date. All returns or exchanges must be accompanied by the sales receipt and the following (where applicable): original product packaging, original product tags. All closeout sales are Final - no exceptions!
Shipping: Customer pays all shipping costs on purchases, exchanges, and returns. Standard shipping is via USPS Priority Mail or FedEx. Oversized products are shipped via FedEx. International shippments will be shipped by either U.S.P.S. Air Mail or FedEx(Canada & Mexico) or Air.^ Customers can request specific shipping methods (ie U.P.S. 2nd Day Air) at their expense (request at info@pioneermidwest.com).
A nominal handling charge will be added to all orders and will vary in price based on the size of the order and/or size/weight of the package.
Shipping Rates in US dollars (US - email sales@skiandboardstore.com for other rates)
| Shipping Rates for U.S. Addresses |
| Order Total | FedEx Shipping | USPS Priority | USPS Express |
| $0.00-$20.00* | $7.00 | $6.00 | $20.00 |
| $21.01-$50.00* | $9.00 | $8.00 | $30.00 |
| $50.01-$100.00* | $11.00 | $10.00 | $40.00 |
| $100.01+* | $12.00 | $11.00 | $50.00 |
| *Skis, Boards, Poles, Oversized Items | +$15.00 additional | +$15.00 additional | +$15.00 additional |
| Shipping Rates for Canadian Addresses^ (In US Dollars) |
| Order Total | FedEx Shipping | USPS Priority Mail Shipping |
| $0.00-$20.00* | n/a | $12.00 |
| $21.01-$50.00* | n/a | $14.00 |
| $50.01-$100.00* | n/a | $16.00 |
| $100.01+* | n/a | $17.00 |
| *Skis, Boards, Poles, Oversized Items | n/a | +$15.00 additional |
| Shipping Rates for UK Addresse^ (In US Dollars) |
| Order Total | FedEx Shipping | USPS Priority Mail Shipping |
| $0.00-$20.00* | n/a | $26.00 |
| $21.01-$50.00* | n/a | $28.00 |
| $50.01-$100.00* | n/a | $30.00 |
| $100.01+* | n/a | $31.00 |
| *Skis, Boards, Poles, Oversized Items | n/a | +$15.00 additional |
^International shipping may take significantly longer due to customs. Please call with questions.
